Black Friday 180-Day Price Match
At Viribus, we aim to offer our customers the best value for their purchases during the Black Friday Sale (2024/11/01 - 2024/12/02). In order to guarantee that you are getting the most competitive price, we provide a 180-day price match on all products bought directly from viribusbikes.com. Our goal with this policy is to instill confidence and assurance when choosing to shop with us.
What is the Black Friday 180-Day Price Match?
Our Black Friday 180-day price match ensures that if you buy a product from viribusbikes.com and the price of that product decreases within 180 days of your purchase, you can receive a refund for the price difference.
How the Black Friday Price Match Works?
- Eligibility: The 180-day price match is valid only for purchases made on viribusbikes.com. Products acquired from other retailers or third-party sellers are not eligible. During Black Friday, all items at viribusbikes.com, with the exception of clearance products and Breeze, will be covered by the price match guarantee.
- Timeframe: The price adjustment must take place within 180 days of your initial purchase date during Viribus' Black Friday Sale (2024/11/01 - 2024/12/02).
- Product Match: The price match applies to the same product, which must be the identical model, have the same specifications, and be in the same condition as the originally purchased item.
How to Request a Refund for a Price Difference?
- Collect Documentation: Gather your order number and evidence of the price reduction (such as a screenshot and a link to the product page displaying the lower price).
- Contact Us: Reach out to our customer support team at support@viribusbikes.com. Be sure to include your order number, proof of the price decrease, and a brief explanation of your refund request.
- Verification Process: Our team will review the price drop and your purchase information.
- Refund Procedure: Upon confirmation, we will initiate the refund for the price difference to your original payment method. Typically, it takes 1-3 business days for the refund to be processed.
At Viribus, we are dedicated to delivering top-quality products and outstanding customer service. Our Black Friday 180-day price match is designed to ensure that you receive excellent value for your purchases. As you shop with Viribus, rest assured that you are securing the best available deals this Black Friday. Thank you for selecting Viribus. Should you have any inquiries or require further assistance, please feel free to reach out to our customer support team at support@viribusbikes.com.